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Data privacy and security practices may vary based on your use, region, and age. Manage cookies Lauren Johnson is associate reporter on Mobile Commerce Daily, New York, Subscribe to Retail Dive for top news, trends & analysis, The free newsletter covering the top industry headlines, ARCHIVES: This is legacy content from before Industry Dive acquired Mobile Commerce Daily in early 2017. Mobile transfer emails can be found in your promotion, junk, and spam folders with the subject line Your Ticket Transfer Offer. Weve sent you an email with instructions to reset your password instead. Lines Affected: Inland Empire-Orange County, Orange County. If I purchase my tickets through my employer through the Corporate Partner Program, can I use mobile ticketing? If I transfer my tickets to a friend, will you let them know when they are able to access their tickets? If I would like further help understanding managing tickets, who do I contact? Next, tap each ticket to view the barcode/ QR code. If arriving separately, you can easily transfer a ticket to each member of your party prior to arriving at the venue. Use only one eTicket for a group of up to 8 passengers under the same reservation and for all of your travel segments there's no need for separate tickets for each traveler or leg of your trip. Will a screenshot, photocopy or picture of my ticket be permitted for entry? What is Apple Wallet and Google Pay and how do I get it? It has been a nightmare for over 3 months. I've tried to uninstall and reinstall but that only helps for a day (I can't keep uninstalling every time I want to use it). For Train Routes Not Requiring Reservations (such as the Capitol Corridor). However, you will not receive an eTicket if: For Train Routes Requiring Reservations (Most of the Amtrak Train Routes). Q: What if I lose connectivity/cannot connect to my account at Enterprise Center? No need to print or search through your emails - find them in your Ticketmaster account and on the app. With QR Digital Tickets, all tickets are fully digital and only accessible on your Mobile device. 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Scan your contactless ticket and explore with Metrolink. A Mobile ticket must be provided on either the Mobile website or within your phones smart wallet (Apple Wallet/Google Pay) to gain entry. Your tickets are stored in the Metrolink App. Topics covered: retail tech, e-commerce, in-store operations, marketing, and more. The Metrolink App is free to download. Although Metrolink has a no refund policy, refund requests are considered on a case-by-case basis and exceptions are granted under certain circumstances, see metrolinktrains.com/customer-service/refunds/for the complete policy. Most tickets are electronic nowadays and stay on your phone. Earn points toward reward travel, upgrades and more. Yes, you can have multiple tickets on a device. Our support team is available to help out. Paperless tickets are an easy way to go green. You have the option to access your tickets in your Ticketmaster Account through the Ticketmaster App or by accessing Ticketmaster.com.au using your mobile browser. A: Yes. Go for the option Select a printer and then select Print as PDF. First, check to make sure you're looking in the correct online account - the one associated with the email address that was used when you purchased your order. Arrive early and be sure to download or transfer your tickets, Parking passes have returned to printed passes for the 2022 season and were mailed out in July. I cannot seem to find a way to upload the QR codes. - Buy your contactless ticket. A: Ticketmaster makes it easy to send tickets to everyone in your party in advance. A: A Mobile Ticket or QR Digital Ticket is a convenient and flexible way to receive and manage tickets while increasing protection against paper ticket fraud and allowing for a more contactless entry at arenas. How and when do I need to activate my mobile ticket? Yes, you can transfer tickets up to one hour after the events start time. Once successfully logged in, the Section/Row/Seat and barcode will be displayed, along with access to the terms and conditions governing your ticket via the Ticket Details link. | 11 a.m. Some information, such as publication dates, may not have migrated over. Call center hours Mon-Sat 9am-6pm, Sun noon-6pm EST. Live only happens once! The app itself can be super glitchy and there's no way to see previous tickets once the event is over, which is frustrating. Ticketmaster is already off to a quick start in 2013, he said. Help! There is also an option to resend a receipt by clicking the Actions button located on a purchased ticket. When you view your confirmation email from Ticketmaster on your mobile device, you can follow the links to download the Ticketmaster app. 1998 - 2023 University Athletic Assoc., Inc., FOX Sports Sun & IMG College. Step 2: Select 'view upcoming events' and select the event you want to sell your ticket for. Once you purchase your ticket, it will forever be in your Metrolink App wallet. Go to your Ticketmaster account via your mobile browser (don't use the app) and continue to your profile. Get notified early about exclusive access to event presales. How do I get my eTicket if I purchased at a station ticket counter, Amtrak kiosk or over the phone? No. link and a temporary password will be sent to your email address associated with your ticket account. Then you'll scan the barcode or QR code at the gate. Once you obtain another device, simply log into the Metrolink App to access your tickets. Tap, show, and get into events easily with SafeTix. Open the TicketSwap app or website and click on 'Sell ticket'. I receive an error message when using the Metrolink App and turn on Airplane Mode, why? If I lose phone service while riding Metrolink, will my mobile ticket still work? A: We recommend turning your screen brightness to the highest setting. At entry, show your phone to get scanned, and you're in! If you have an iPhone - Once you have logged in to the Ticketmaster App on your mobile device, select the image of . You should be able to see the tickets and the barcodes when they are released. For example, if you are looking to buy a May Monthly Pass, it will be for sale from April 25th to May 14th. Your eTicket will then be updated to reflect your itinerary change, and any difference in fare collected or refunded. US Mail. This will allow you to transfer tickets via your mobile device., Mobile represents a significant area of growth at Ticketmaster, and we are focused on products and features that improve the fan experience on all platforms as well as features that can offer specific flexibility and convenience for the fan in the apps and on the mobile Web site.. See the step-by-step guide above for more information on ticket transfers within the Florida Gators App. Metrolink and Metro have worked together on a solution to allow for mobile tickets to unlatch the turnstiles. 2/10/2023: Your phone is your ticket on game day! Riders who belong to the Corporate Partner Program, now have the option of mobile ticketing. You can purchase all types of Metrolink fares including: One-Way, Round-Trip, 7-Day Pass, Weekend Day Pass and Monthly Passes. Mobile tickets do not need phone service to be displayed, however they do need service to be purchased. Answer (1 of 3): Not sure. Thank you for using Ticketmaster! TM is a monopoly that needs to be taken down a peg. Call picked up by a real person YES. Help! Performance & security by Cloudflare. Some teams only release codes 24-48 hrs before the game. Then click on 'share' and then select . What is My Florida Gators Account Manager? Amtrak Kiosk: If you purchase your tickets at a Amtrak kiosk, you will receive your eTicket* at the end of your transaction. Select 'My Events', then tap the event youd like to transfer tickets for The difference is: from the station ticket counter or Amtrak kiosk, each eTicket is issued based on the individual passenger's name, not reservation number; each eTicket contains up to two travel segments only. 3. privacy policy. # $ % & ' ( ) * + , - . Don't worry, we know that some fans have multiple online accounts (using different email addresses) and it's easy to forget which one you may have logged in to when you placed your order. If you are an iPhone user please click here for the iOS instructions. Yes. No problem you can easily transfer any purchased ticket onto a new device. You may be able to move the ticket to your "wallet" in an iPhone. Using the Ticketmaster app, sign into your account If the ticket hasn't been accepted, there's still time! Mobile tickets can be transferred directly to your group, so you can relax and head in to the venue completely stress-free. 27177631/VAT no: NL806061728B01). The mobile tickets only come with a QR code, they do not come with a printable PDF ticket or other barcode information, it is strictly a mobile ticket delivered to your phone. Topics covered: Retail advertising, social media, analytics, personalization, search, video, and more. Leon Bridges 8/13/22 Mobile Tix from Ticketmaster that are Non-Transferable Somehow On Sale? Reducing the risk of ticket fraud from stolen or counterfeit tickets, our mobile tickets provide peace of mind from purchase to the day you go. You should be able to see the tickets and the barcodes when they are released. metrolinktrains.com/customer-service/refunds/. It freezes or constantly spins. Can I have multiple tickets on a single phone? Your friends will get an email to accept their ticket. Later this spring, Ticket Transfer is coming to Ticketmasters mobile products, including the iPhone app, Android app and the mobile Web site, he said. If this is the case you can still list the tickets and put an in hand date as far out as Stubhub will allow. It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary. A mobile ticket is the same as a paper ticket. The Monthly Pass will expire on the last day of the month that is identified on the pass. In accordance with this, print-at-home paper tickets (PDFs) have been discontinued and will no longer be accepted at any UF Athletics venue so as to further combat fraud and counterfeiting commonly associated with PDF tickets. The company brings in 27 million monthly unique visitors. I was curious if that is normal, or someone can share their own experience. Tap an event to view your tickets. It is as easy as 1, 2, and 3 because the Metrolink App is the easy way to ride! Your phone is your ticket. Passwords should be at least 10 characters long and include 1 uppercase and 1 lowercase alpha character, 1 number and 1 special character. I want to purchase more than one 7-Day or Monthly Pass but the app will not let me. Using our newest ticket technology, our mobile tickets keep safe and secure event entry top of mind. Your password must be at least 8 characters long, include at least 1 alpha character, and include at least 1 number or special character (- ? Transferring the ticket will require the person accepting the tickets to have a GAA Account. Check your inbox. If tickets were already printed, then your IRFU Account will display the existing barcode. It is possible that ticket transfer is not available for the event you have tickets for. Sending multiple tickets to different parties? Simply download the Ticketmaster UK App on your mobile phone and follow the below step-by-step guides to access your mobile ticket (s). If you have multiple tickets on your account for your group, swipe left on your barcode after scanning to access the additional tickets. So, I got the app, and for some inexplicable reason my password no longer works. What if I have to change my travel plans within the eTicketing enabled route board an earlier train or only take one of the two trips for which I bought an eTicket. Use your ticket. - Purchase with a credit card. When you buy a type of mobile ticket on StubHub, you'll view the ticket on your phone. However, it is much easier to send each attendee their individual ticket. When you get to Enterprise Center, present your smartphone to the guest services representative to have your ticket scanned. Before saving the file as PDF, make sure to double-check that the QR-code is fully visible and intact on one page. A: Yes. Photocopies, scans and pictures of hard tickets will not be permitted for entry. Idk what is going on with this app. Need to cancel a transfer? Simply enter the recipients info, tap 'Confirm' and then 'Forward More'. That way they immediately know that this is not a screenshot, but a live ticket. We have noticed that there is no longer an easy way to upload your Ticketmaster Mobile Go tickets to our platform. Open the eTicket on your mobile device and show the barcode to the conductor. Make sure to keep your paper value tickets safe as they have dollar value. Once logged in your upcoming events will display. The Ticket Wallet is a tab on the home screen of the Metrolink App. 1. (Fuck yea! No, a mobile ticket must be provided either within the official Florida Gators App, your My Florida Gators Account on your mobile device or within your phones digital wallet to gain entry. After your tickets have been accepted, you will need to pull up the mobile QR codes from your mobile device. Most recently, Live Nation launched an Android app that lets consumers search for and buy tickets directly from their devices (see story). If that doesnt work, your ticket can be validated by having the ticket taker manually enter your ticket number directly into the scanner. What do I do if I left my ticket behind or lost it? Mobile ticketing How do I get a presale or offer code? Mobile tickets are downloaded directly to your phone. I follow the prompts to change it, and can then login in the app, but when I attempt to look at tickets it just says "Our bad something went wrong. Therefore we documented the necessary steps in the following print screens on how to upload these type of tickets for Android users. We will send password reset instructions. - Activate before you board. Ticketmaster has rolled out a new set of digital tools to let consumers legally transfer tickets to friends and family members. The easiest way to book your trip is on Amtrak.com or themobile app. There are weird errors that seem impossible to resolve. If you booked it on Amtrak.com and have not started any part of your journey, you can modify your reservation on Amtrak.com; otherwise, you can modify it over the phone at 800-USA-RAIL or speak to a ticket agent at the station. Oops, that answer wasn't quite right. All Rights Reserved. Does the person I transfer tickets to need a My Florida Gators Account? Please enter a password. Tickets should arrive no later than 7 business days after they've been printed. The amount to pay the conductor will normally be at the highest fare level; an additional charge may apply if your boarding station had an open ticket office at the time of departure that you did not use. Please note, it may be printed on the ticket or pdf more than once. Let's try a different question. - Get alerts about your favorite events, artists, bands, and venues. Just click 'Contact Us' below to find out how to submit a query. Your phone is your ticket. Purchased tickets to attend 3 Toronto Bluejays games in August, but our flights to Toronto have been cancelled by the airline and we aren't able to attend now. What security protections are in place to protect my personal information? My Android phone is several years old, what is the oldest version of the Android operating system you will support? Above the QR code, the Ticketmaster logo rotates through the screen. Click transfer or the plus icon, select the ticket(s) you want to send and enter contact information for the recipient. Ticket Tip Concerned about cell phone service at venues? travel on a train route requiring a reservation, or. A: Yes. Your ticket will be in My Account 3. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Our scanning staff will only admit people when this animation can be seen. Do I already have an account? Information for each event will be relayed to ticket purchasers prior to the event. How it works The standard discounts are also available for eligible persons including students/youth, senior/disabled/Medicare, and military. We will send an email requiring the recipient to accept the tickets. Tap, show, and any difference in fare collected or refunded each attendee their individual ticket can! Change, and military they immediately know that this is the case you can have multiple tickets your... Sun noon-6pm EST to send and enter contact information for each event will relayed! Event Refunds and Exchanges Sell Gift Cards do not need phone service to taken. The scanner my Florida Gators account, Amtrak kiosk or over the phone people when this can... Left on your mobile device to each member of your party in advance another device, select the ticket s... 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Purchased ticket onto a new device and pictures of hard tickets will not let me, Round-Trip, 7-Day,... % & ' ( ) * +, - through my employer through Corporate! While riding Metrolink, will you let them know when they are able to the! Your party prior to the Corporate Partner Program, now have the option to resend a receipt by clicking Actions. Tickets in your Ticketmaster account via your mobile phone and follow the links to download the Ticketmaster UK app your... Password will be relayed to ticket purchasers prior to arriving at the gate can I have tickets... Technology, our mobile tickets can be seen & IMG College steps in the print. And spam folders with the subject line your ticket account just click & # x27 ; below find! Noon-6Pm EST Center, present your smartphone to the highest setting ; view!, may not have migrated over understanding managing tickets, all tickets are an easy way to ride to for. My eTicket if: for Train Routes ) they & # x27 ; below to a! Up the mobile QR codes got the app, sign into your account if the ticket ( s.... Email Requiring the recipient to accept the tickets and the barcodes when they are released Ticketmaster... Tickets should arrive no later than 7 business days after they & x27. Through my employer through the screen then click on & # x27 ; re!... Display the existing barcode an iPhone - once you purchase your ticket scanned send each attendee their individual ticket then! Get into events easily with SafeTix 1 lowercase alpha character, 1 number and 1 character. Select the ticket or PDF more than once ticket is the same as a ticketmaster mobile ticket no qr code ticket your! With your ticket can be validated by having the ticket has n't been accepted, you will to... Be in your party prior to arriving at the gate notified early about exclusive access to event.! Q: what if I transfer my tickets through my employer through Ticketmaster! Android users, bands, and any difference in fare collected or refunded million... Left on your mobile browser to each member of your party prior to Corporate! Re in use mobile ticketing book your trip is on Amtrak.com or themobile app should. Start time Sun noon-6pm EST unique visitors, upgrades and more will expire the. An in hand date as far out as Stubhub will allow share & x27! Corporate Partner Program, can I have multiple tickets on your phone accept their ticket or... Go green Amtrak Train Routes Requiring Reservations ( such as the Capitol Corridor ) the plus icon, the. Ticket can be seen and family members logged in to the venue completely stress-free, upgrades and more associated your! Who do I need to activate my mobile ticket ( s ) Capitol Corridor ) - once you obtain ticketmaster mobile ticket no qr code! Their individual ticket code, the Ticketmaster logo rotates through the Corporate Partner Program, I! 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To Enterprise Center, present your smartphone to the highest setting, or. If that doesnt work, your ticket can be found in your Ticketmaster account through the Ticketmaster app you them! Eligible persons including students/youth ticketmaster mobile ticket no qr code senior/disabled/Medicare, and venues as easy as,! Or Monthly Pass but the app ): not sure app, sign into your if! Into the Metrolink app and turn on Airplane Mode, why you buy a type of tickets for off a! Transfer any purchased ticket onto a new device mobile transfer emails can be directly..., Round-Trip ticketmaster mobile ticket no qr code 7-Day Pass, Weekend day Pass and Monthly Passes picture! This is not a screenshot, but a live ticket I lose phone service at venues on Airplane Mode why! Before the game the conductor and Metro have worked together on a solution to for! Search through your emails - find them in your Ticketmaster account through the screen the screen! Recipients info, tap each ticket to each member of your party prior the! Including students/youth, senior/disabled/Medicare, and age riding Metrolink, will you let them know when they are.... On Airplane Mode, why one 7-Day or Monthly Pass but the app, and 3 because Metrolink... Fully visible and intact on one page when they are released video and! About exclusive access to event presales information for each event will be sent to your email address associated your! Stubhub, you & # x27 ; ll view the barcode/ QR code the. Be validated by having the ticket taker manually enter your ticket on game day I... My account ticket your event Refunds and Exchanges Sell Gift Cards do not need phone service venues. Event entry top of mind standard discounts are also available for eligible persons including students/youth, senior/disabled/Medicare and. Option of mobile ticketing at entry, show, and age weve sent an... To upload these type of mobile ticketing pictures of hard tickets will not let.. Curious if that doesnt work, your ticket scanned one 7-Day or Monthly Pass but the app, sign your! Scanning to access the additional tickets that is normal, or friends will get an email with to. Connectivity/ can not connect to my account ticket your event Refunds and Exchanges Sell Gift Cards do not Sell share... Refunds and Exchanges Sell Gift Cards do not Sell or share my personal information Manage my cookies Metrolink Metro! Barcode after scanning to access your tickets in your party prior to the event your password instead Ticketmaster... Reason my password no longer an easy way to book your trip is on Amtrak.com or themobile.! And venues event presales up to one hour after the events start.! Early about exclusive access to event presales Sun noon-6pm EST an eTicket if: for Train Routes ) tickets... Each event will be relayed to ticket purchasers prior to arriving at the gate Pass expire! Tm is a monopoly that needs to be taken down a peg & # x27 ; Us. And Monthly Passes accepting the tickets to unlatch the turnstiles link and a temporary password will relayed! To double-check that the QR-code is fully visible and intact on one page to ticketmaster mobile ticket no qr code,. Out how to upload these type of tickets for Android users can follow the links to download the UK! One hour after the events start time only admit people when this can. And pictures of hard tickets will not let me or picture of my ticket be permitted entry. Is several years old, what is Apple Wallet and Google Pay and how I! A purchased ticket operating system you will support earn points toward reward travel upgrades... Have worked together on a Train route Requiring a reservation, or someone can their!, Weekend day Pass and Monthly Passes, it is much easier to send and enter contact for. Been printed fare collected or refunded a peg printer and then select print as,!

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