The contact owns a 2016 Jeep Cherokee. I'm here to help you with your car. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. Recommended to replace ptu unit before winter. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. 84k mi. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. There was a yellow light that came on and a message that stated transmission needs serviced. Service 4WD light came on due to bd power transfer unit. I enjoy troubleshooting car related issues and building the best possible guides for our readers to help them repair their own cars at home. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. The vehicle was not repaired. Jeep and their dealers are happy to dole out software upgrades left and right. PTU Input Spline 2014-2017 (KL) Jeep Cherokee NOTE: This recall applies only to the above vehicles equipped with a Power Transfer Unit (PTU) (sales code DK4). Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. I was told I could continue driving the vehicle but would have no 4 wheel drive. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. BTW, we also had to replace the battery. Remedy Available Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. Hello human, I am a GPT3 powered AI chat bot. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. Chrysler notified owners, and dealers replaced the halfshafts for free. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. It also can not go into park and can roll away. Nothing but issues and resale value is garbage. The contact stated that the transmission warning light was illuminated. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. The problem with this vehicle is the software. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. However, according to them and Jeep, there is no recall on my vehicle. We have a team of writers working daily on common car problems. Ask your Jeep dealer. Dealer said PTU is bad. The ptu failed in my 2016 Jeep Cherokee. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. for diagnosis and said the PTU was defective and the cost would be $3600 but the units were on back order and it could be 2 to 6 months to get a PTU unit. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. Once again, if the drive axle were to come apart on the road, the odds of getting into an accident would go way up. The Jeep can seize up and it can stop working. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. The manufacturer was made aware of the failure. Hello human, I am a GPT3 powered AI chat bot. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. The Jeep Cherokee has had serious issues with the transmission. Horrible transmission, the car has been taken multiple times to the shop for the transmission. All Features. But when I took it to the dealership they said I don't have any recalls on my truck. A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. It is now two months later and the part is still not available. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. I took a look around and discovered a half inch wide crack all around the differential. So far, Jeep has denied this being an issue and considers this normal. This 2016 Jeep Cherokee recall had to do with the fire extinguisher that came loaded into an estimated 61,791 potential units. It could lead to a recall of affected Cherokees. 2016 Jeep latitude. Bump the Cherokee problem graphs up another notch. See the Back button blue bar at the very top of the page to explore more. 2016 Jeep Latitude. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. Meanwhile, the higher tier or off-road-ready models feature permanent four-wheel drive, as well as the rear-axle disconnect highlighted earlier. I have also had several front-end and brake problems. While the engine may only stall at first, it would soon lead to the engine seizing up. The ptu is an important element of the all-wheel-drive system. The lower tiers can only provide part-time four-wheel drive. The contact stated that the transmission warning light was illuminated. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. Vehicle was rendered completely un-drivable almost immediately. The vehicle transmission began making noises over the weekend related to the ptu. If you see an SUV roll by, know that what makes those fantastic probably came from the Cherokee decades prior. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. It has been to the dealer several times and it's always the same answer that it's supposed to do that. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. I no longer have 4wd functionality on my car. The noise after 2-3 weeks of having new breaks was so loud I couldnt stand it. It's clear from the volume of complaints this is a major problem with 2016 Jeep Cherokees that the manufacturer should address. The dealer was not notified of the failure. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. It is now two months later and the part is still not available. Finally, the engine will fail, requiring a significantly expensive rebuild and/or replacement. The engine software needs to be updated and for some reason, it does not get done automatically. It was a huge hit when it was announced that the Cherokee would come with ZF's new transmission. year to help you gain confidence about one of your largest purchase decisions. For more information on how we collect and use this information, please review our Privacy Policy. Recall #w47 and 2ov343. Chrysler's recall number is S38. Ask me anything! The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. The contact owns a 2016 Jeep Cherokee. The ptu failed in my 2016 Jeep Cherokee. Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. Others are prone to sudden failure without warning before the Cherokees warranty has even expired. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. No warning light was illuminated. The vehicle was not repaired. If the seats are loose, then you have an increased risk of injury in the event of an accident. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. Took it to the dealer and they said my PTU is faulty and needs to be replaced. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. This was diagnosed when the svc 4wd light came on in September. Service 4wd light is coming on. Fortunately, I was on a side road going only 25 mph at the time. The 2016 Cherokees 2.4L Tigershark engine reportedly burns a quart of oil every 1,000 miles. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. are trademarks of Autobeef LLC, All rights reserved. 2016 Cherokee Common Problems Q&A. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. This was a first for a compact SUV and allows you to disconnect the rear-axle. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. PTU failure confirmed by Jeep service. 9-Speed 948TE Automatic 2 Speed PTU $1,095. This repair did solve the problem of the 9-speed dropping you into neutral, but not much else. You can find great synthetic motor oil for around $20 to $30 for a 5-quart bottle. Dealerships are also informing affected owners that this is normal. Even today, the best you can expect is a brand new gearbox. Driveline components should be expected to last longer than 60k miles without catastrophic failures. Repairs involved updating the vehicle propulsion software to prevent worn spline teeth. Another fire-related recall was issued in 2015 over liftgate modules with poor weatherproofing that allows water to leak in and cause the module to short circuit, sometimes resulting in a fire. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. The car has not been inspected yet. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. Although, it only appeared once the stalling came, or when the engines dead. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). I like the look of the vehicle but since Ive purchased it Ive had nothing but grief starting with rear window wiper having to be replaced (50) to both head light bulbs burning out at the same time,(minor cost to replace at 800) and the dealer telling me they could not get the vehicle in until the following week ( I guess they figured I didnt need to drive after 5). "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Thankfully, he didn't charge me for the time he spent trying to diagnose it. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. I had the problem diagnosed today by the Medina Auto Mall Dealership. She lives 2 blocks from work so doesnt drive daily. The vehicle need a full tune-up and a new battery. In order for the air conditioning to work the car has to sit and be on for thirty minutes. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. This cay be caused on a daily bases. This is especially embarrassing given that the Wrangler (barring the 3rd-generation, 2007 to 2017) is significantly more reliable than the Cherokee. The piston rings specified for the engine were not made to fit correctly. Search from 16 Used Jeep Grand . 2. Save my name, email, and website in this browser for the next time I comment. As these transmissions are racking up more miles, they may continue to worsen in both performance and reliability. Experiencing an electrical problem after not owning it long at all, The car is only a couple of years old and for the last few months I have been experiencing problems when the vehicle is not on smooth roads the parking brake light, traction light power steering light alerts all flash on and off until you turn the vehicle off. Unfortunately, this recall didnt make issues that much better. While it may not always cost you, its still a major sore point that youll have to deal with. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. Affecting 67,248 potential 2014-2017 Cherokees featuring two-speed Power Transfer Units, or PTU, this recall concerned a tendency for spline teeth to wear off, resulting in loss of control. The dashboard is very simple and does not have many features. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. With so many ptus failing, how can there not be an extended warranty/recall on this part. However, the VIN of my car is not included in those recalls. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. Please also check out the 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. The manufacturer was not notified of the failure. The most common Jeep Cherokee transmission problems occur in the 2014 and 2015 models. Welcome to Motor Verso. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. Common Problems by Model Year. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. She lives about 300 km frm us. Transmission shifting into neutral. Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. Very helpful and informative with troubleshooting diagnostic steps and codes to identify problem with sensor(s), wiring, and maintenance solutions. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. A fan sound will go on and off non stop effecting the power and rpm-s. A class-action lawsuit over the oil consumption issue was filed against Chrysler in 2020. Power transfer unit. The contact owns 2016 Jeep Cherokee. Sadly, I feel that its going to have more major problems later in it's life which will in turn destroy the resale value. Our list of 4 known complaints reported by owners can help you fix your 2016 Jeep Cherokee. Currently, there are seven listed with the NHTSA, these include: Keep reading and well go a little more in-depth on each of these 2016 Jeep Cherokee recalls. 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