US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights Dealership estimate cost $1600. I thought I was going crazy not being able to see at night. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. Jeannie Webb Same here. However, to know that it could happen again is not acceptable! For more information on how we collect and use this information, please review our Privacy Policy. And if I get a ticket for bright lights Im sueing myself, I just got my 2010 Cadillac givin to me buy my mother and she and I have had problems out it and she never received a letter nor have I, SRX 2016 i was driving my parents 2016 Cadillac SRX They will not honor the recall. Didnt notice the light problems until two years later. We are having the same problem with our 2015, purchased in 2018. Cant use my cue because it is cracking like spiderweb My current car is a 2016 SUV which had the same problem. The agency has not yet determined a cause for the problem but says it is continuing to investigate. settlement administrator or your attorney for any updates regarding Your ethics and morality are on the line. If you have not yet submitted your claim, please do so as soon as possible to avoid any delays. I own a 2011 with the problem. This website is not intended for viewing or usage by European Union citizens. Insane !! I am with you as soon as I can get another car it will not be a GM. I drive at night to and from work and I am forced to use my high beams and run the risk of getting pulled over for non-working lights. Cant see the road lines. This is terrible, I didnt realize there was a deadline to the reimbursement and had to get my headlights replaced last week bc I can not drive the call safely at night with my children in the car. My headlights are so dim and yes I have to use the high-beams just to see ahead. Why should I have to pay up front and May be reimbursed. Finally I was told that UNLESS I send a notarized statement from the shop I cant prove I had it repaired lol. The dealer wanted $3,000 to replace headlights. . Tl- the contact owns a 2016 Cadillac Srx. Filter. So we ended up staying at a hotel and left out at daylight. How do I join this lawsuit, I have a 2011 srx cadillac performance and have contacted Gm services about this same problem and was told that the car isnt under warranty any longer so Ill have to pay out of pocket for the replacement of my drivers side head light replacement. The Capital Cadillac service rep even put that on the invoice. December 16, 2021, 4:26 pm. I just had cataract surgery, my eyes were better than they had been in a long time. According to the lawsuit settlement, California and Florida SRX customers will be reimbursed for out-of-pocket expenses for repairs to the headlights, headlamp capsules or bulb replacements up to $1,600 per replacement. Spent over $2000 due to these issues on my 2011 SRX We use cookies to analyze & improve your experience, & to personalize content and ads. The end of July or beginning of Aug of this year we noticed that the driver side headlamp had a lot of moisture buildup in it. It is now July 24th and my dealer has yet to get the parts to do the repair. Raheel Q 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. I hope everyone affected by this will follow. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Example: "Bad Brakes", "Toyota Recall", etc. Craig Sharpe He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. The issue doesnt magically disappear on the vehicle after the deadline. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. I was told I missed the deadline and have to pay $2,100 to replace them. I have the same complaint about the headlights in my 2014 SRX. 30. poor headlight visibility in the 2014 SRX. Please add me. Ive cleaned the lenses with the 3M system. }); I cant even see the side/edge of road to be honest! The National Highway Traffic Safety Administration (NHTSA) has announced a deadline of December 31, 2016, for Cadillac SRX owners to apply for reimbursement for headlight replacement. He just looked at the cracks and didnt say anything. More issues like mine will leave your new inventory lots full !! The suit alleges the 2016 . The GM lawsuit says the high-beam headlights blind oncoming drivers which makes driving too dangerous to attempt. This field is for validation purposes and should be left unchanged. Replaced mine and now theyre bad again, very expensive. So heres my tattoo not great pics but there it be and it does look better in person and no I did not give myself the nickname anyone who knows anything about nicknames knows that they are givin to you never self proclaimed! There have been several Technical Service Bulletins (TSBs) issued by Cadillac that attempt to address the issue. I just had my headlights replaced to correct the headlight problem. I received the letter from my dealer and made the deadline. Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. Are there a class action lawsuit for 2013 l SRX Headlights and Cue screen in Louisiana Would I be able to be a member in this case? April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . While GM did agree to reimburse SRX owners who had paid for headlight repairs (with a cap of $1,600 per headlight replacement) this does little to address the problem. Exactly! Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. We told them we never received any notification of any kind. Service manager said he asked Cad to fix but Cad Corporate refused. THATS NOT NEARLY WHAT IS BEING OFFERED IN REIMBURSEMENT. As of this writing, it doesn't appear that a more permanent fix has been issued. I live in Colorado. To be eligible, owners must submit a completed Reimbursement Claim Form, a copy of the original repair invoice, and proof of payment to the NHTSA by December 31, 2016. Am currently trying to see if I can join or even start a new lawsuit. I discovered that the problem is not the bulbs but the headlights manufactured by GM. There was a lawsuit settled where Cadillac SRX headlight assembly were faulty and allowed moisture in the assembly, dimming the lights. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. I dont I have been notified this will cost roughly $3,000. Just so you know . I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. } All Rights Reserved. A. I am so distraught. 910 Traffic Avenue, Sumner, WA 98390 Mech:https://teespring.com/stores/mecowhy Karen 2020 What a difference! 1 review. I am looking for attorneys in Texas looking to file a class action lawsuit. Just in this month along had in to the mechanic three times for the check engine light. Johnnie Baldwin Truesdells Cadillac SRX headlight defect class action lawsuit goes on to say that GM has been aware of the headlight defect since 2010, as allegedly evidenced by the Technical Service Bulletins produced by the auto maker during that time that noted the problem. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. Canadian Gas-Powered Vehicles: 1-800-882-1112. It seems like this is something thats happening commonly and shouldve been fixed as the years kept coming. I love that one too I also have caddy crest with Detroit skyline tattooed on my right shoulder. Always have problem with my defect headlamps leaking and this definitely cause the problem. })(); Please enter your username or email address. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. How can I join the lawsuit to get something done? Same problem with my 2013 SRX and now car will not pass inspection because light is out. ! Seems like for the inconvenience of owning a Cadillac that you cant drive at night for over two years Cadillac would fix at no charge and not make you pay first. If this was a problem they should of did a recall. I cant even see the road at night with low beams they are useless. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. To think I have to pay out of pocket to repair them is unbelievable. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. 2015 SRX Mine are bad as well. That is more than I get per month. Cadillac knows there is a problem but seems to not care. Then came the moisture in the headlights . According to GM, offer to reimburse expired June 2. Last year I paid the Cadillac approximately $400.00 to install new bulbs. If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. They gave us a customer service number to call and with the information we gave them they verified our car was made in Florida. Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, butTruesdell calls this effort inadequate. Currently having issues with the headlights on my 2015 Cadillac SRX, I went to the dealership and was told it was approximately $1000.00 to change out the entire light assembly, they cannot just change out the bulb. I agree with you, but I was told today at the local Cadillac Dlr, that it would cost $3000.00 and GM would only reimburse $1600.00 and I would have to pay the additional amt. Fill out this form for a FREE and prompt case evaluation. See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? Learn more about the cookies we use. The Cadillac SRX headlight lawsuit was filed in the U.S. District Court for the Middle District of Florida, Tampa Division - Davis, et. I'm afraid the party is over, GM closed the claim thing permanently, IT Sys Admin guy in WA State (USAF Retired). The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. Lucy Reilley I work at night and have to use my high beams. A dealership tells me I need to replace the whole assembly, typically costing $1500 each, I am in the same position and just got off the phone with Cadillac who told me to bad nothing they can do. My 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out. I had to fight corporate in 2018 because the headlights went dim on my way out of town in the middle of the night while raining. Craig Sharpe The problem as I understand is with the reflectors behind the bulbs. I have a 2010 SRX with same issue. November 18, 2021, 8:12 pm. Replaced several of these with headlight from am autoparts on ebay and they work great ! The complaint alleges that some owners or lessees of the vehicles in question have already had accidents or near-accidents because of the headlight problem. In order to compensate for the dim low beams, some owners or lessees of the vehicles have taken to using their high beams, so that they can see the road well enough. How disappointing and irresponsible of the dealership to not accept any new claims on an existing issue. I was told today that if I paid the $1800.00, I could get it back if there was a class action lawsuit or a recall!! I have lost so much money due to this issue(I am an Uber driver) and somehow GM is not responsible??? How do I join this class action lawsuit for Cadillac SRX headlights. The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. My car was useless to me for a whole week! Add your complaint here, about any vehicle. Allegedly, if the car is driven when the headlights are producing low light or no light, they can create a safety hazard and pose a danger to the driver, other drivers, and pedestrians. So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. Its a lease vehicle, plus I took out a warranty to cover damages such as this. Completely resolve water, condensation, and moisture in your. Same for my 2014!! I missed the initial recall due to the pandemic. Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! I have a 2014 SRX. Now, we have the same problem with our 2016 SRX and its an expensive fix. If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. My lens arent clouded, but the low beams are really dim. But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. Click Accept if you consent. New to me 2013 SRX Luxuryrepair thread, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. Add me I had to replace mine so i didnt get killed and filed a complaint. Has anyone had problems with engine reduce power? Get it by Saturday. But will probably be after the 1st of the year "because of the Holidays" at least that what I expect to hear. Same problem with my 2014 SRX & I still cant see at night ! November 19, 2021, 12:25 pm. Its ridiculous that GM doesnt just issue a recall and fix them. An owner would need to file a similar suit in Canada. David K November 19, 2021, 5:46 pm. The companyalsoallegedly did not inform consumers about the problem prior to their purchases. November 18, 2021, 8:12 am. Attorneys working with ClassAction.org no longer need to hear from people who had problems with their Cadillac headlights. We replaced them today for a whopping $1,800. doesnt make sense, I agree please. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011 . The contact owns a 2013 Cadillac SRX. I have the same issue with my 2014 SRX. I too would like to be added to the lawsuit. Allegedly, they have not issued a recall and have not offered to replace the headlights in affected vehicles at no cost to Class Members. I am wondering why its not a recall. Save my name, email, and website in this browser for the next time I comment. Wow, so much class, such high ethics.Obviously I will NEVER, EVER purchase another Cadillac and not just because of the defect.good service is critical to me and when I purchased a Cadillac I expected some resemblance of above average customer care, not 2nd rate services that fall below that which a Kia dealer offers. The vehicle is a death trap. November 18, 2021, 4:49 pm, I have been trying to get my headlights fix or replace because they are so fog up now l have a 2011 SRX Cadilac and Cadillac dealership wont do nothing, Gary Larkin April 1, 2022, 11:25 pm. Im afraid to drive my car at night because the visibility is so low!! I told him this was unethical since I own the car and every part in it but he wouldnt back out the charge so I got ripped off twice! Pathetic effort from Cadillac eh? Barbara Whiting I am having the same problem in California . Purchased from Cadillac dealer in Ca The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. We have a 2015 SRX whose lights failed. expected to be mailed out. I went all out, I bought a set of new headlights, fog light kit and LED bulbs. Hatch knocked me out closing while putting in groceries. Ever since they stopped using real glass headlights this has been going on. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! window.mc4wp.listeners.push({ However, this can result in some functions no longer being available. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. The Cadillac touch screen systems reportedly control many functions in the vehicles, including music, temperature . According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. One time it was because a beetle bug melted on a sensor. December 20, 2021, 8:28 pm, LincolnLarry Because Canada is an entirely different country over which U.S. courts have no jurisdiction. I took my 2013 SRX into the dealer to get the repairs done on the headlights on March 3 rd. Cadillac SRX LED Headlight Kits Reviews. The Nationwide Class for this action is all owners . Just cost me $3200. Headlights that "look grey" and . How do I join this lawsuit? Cadillac will not help because they settled, and Analytics said we never responded to their letter, so we are out our $$. Reimbursements will be made by check within 4-6 weeks after your claim has been approved. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. Shipping: $190 Get it by Saturday. We want a full recall for all owners 2010-2016. THIS IS HORRIBLE. The second pair was as bad as the first. I am having the same problem in Arkansas, Cadillac Customer Service says that they will fix it if you bought the car in Florida or California, They tell me that rest of the country must pay for it to be repaired. A. Thanks. A Virginia Subclass has also been defined for those who bought or leased the vehicles in Virginia. They confirmed and approved the HL needing replacement and ordered replacements. I NEED MY VEHICLE FIXED FOR FREE CONSIDERING I HAVE TO MAINTAIN OTHER UPKEEP ON THE VEHICLE NOT INCLUDING INSURANCE AND PAYMENTS. Same here, I would really like additional information if possible. Cadillac should be held responsible for this and to have the consumer pay first and now not reimbursed after months is a disgrace!!!!!! How is it possible that a company can be so irresponsible. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. 2013 SRX lights are so dim that its scary. The And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. Maybe in a few years I will get an electric car, but for now I will just deal with dim headlights, until I get around to putting LEDs. Yes this is telephonewildone @gmail .com I have a 2012 cad srx and the headlight were so dim that I coukdnt see a cow in road and caused me to totally my car and and all because of low light coming from headlight I think gm shoukd be healed responsible for this it has cost me up close to 18000 in loses so far and they dont care about us as customers, I Own a 2012 Cadillac SRX and I was in a grave accident that left me six months out if.The driver side was wreked totally and guess what? awesome car love still would love to own another low miles one but no space! Saturday 9:00am to midnight. Absurd!!!!! California consumers may exercise their CCPA rights here. $22,990. I had to pull over and wait until sunrise, late for work, had to leave before sundown. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. November 18, 2021, 9:07 am. Luxury Collection 42,373 miles. The original ones did not have a strip of led running lights in them. I do not feel safe driving at night!!! The cracks are like twins. For information on deleting the cookies, please consult your browsers help function. I missed the deadline for headlights. Len, Alex Luft But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. Page 1 of 11 | Showing 1 - 15 of 160 results. Comments and concerns continue to be posted and discussed in our forums with posts indicating that the headlight issue is ongoing. Lyn Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. Timing chain prematurly needed replaced. Dont know if I would lease another SRX. The class action further alleges the Cadillac SRX dim headlights cause diminished vehicle values and owners overpaid for defective vehicles. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. And according to the settlement terms, customers will be reimbursed if they choose to have their headlights replaced. I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. Just setting story straight from the start lol. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. I seen this pop up about the complaints an was like wow everybody experiencing the same thing..I just got my car back yesterday for this same reason, Craig Sharpe Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. You all knew about the problem and played us around all this time. How do I join this lawsuit. The repairs must have. Original review: Sept. 9, 2022. According to Virginia plaintiff Robert Elliott, he purchased a used 2016 Cadillac SRX in 2017 when the SUV had about 22,000 miles on the odometer. I got it fixed by body shop for 1100. Subscribe Written by Alexandra Purcell I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. Something needs to be done to fix this problem. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. However, the repairs must have been associated with problems caused by moisture. I have a 2010 SRX and live in CA. We went to the dealership we purchased it from and they were no help. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. Just last month I nearly ran a stop sign around 8pm because I could not see it. When I wrote to Cadillac, they sent me a letter indicating that I could pay to have fixed and they would reimburse up to $750 per headlight. This is such BS!! Click here to chat with us. Mine are HID was told if I paid they would not GM would reimburse me. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. Thank you. January 12, 2023, 9:59 pm. Cadillac told me it was not a safety concern. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". 2015 Cadillac SRX. forms : { How do I join this Class Action suit? It was like they werent even on. I concur with you Mr. Johnson. 4:19-cv-02268, in the U.S. District Court for the Eastern District of Missouri. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. administrator or law firm. Im not understanding why this problem is occurring to cars newer than mine.

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