Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Navigate to the announcement banner for info. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. Full restoration could take some time across the region. Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. -Johnny, We'd be more than happy to investigate this for you. My internet went out at about 8:30 last night and woke up it still out. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. Share them here. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. . Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . Thank you for taking the time to reach out to us here. on phone 20 minutes now refreshed box umpteen times and still waiting. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. Youll get a message indicating if youre signed up to receive any alert. Please feel free to reach out via DM using this link. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. Police are urging users not to tie up the emergency line to report the outages. No updates or time it'll be back on. Two F'in days with no Internet or TV Over New Year's weekend. This is another factor that will result in a power outage. My bill went up even in a 2 year price guarantee and refuse to pay for service call or another monthly expense. just to watch Warriors games Comcast technicians are on site and have begun working immediately to restore services to our customers. Please do not call 911 to ask why your Internet is out. 2021 CBS Broadcasting Inc. All Rights Reserved. So yes, youll be given outage credit. Their outage site isn't even responding. Worst ran company ever. I am my own communications network. Over 20,000 reports were made starting around 1:24 a . Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Repeated internet loss every night. Theyll help you find out what is causing the problem and what to do. We would be more than happy to assist you further. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. Realtime status of outages and problems with service providers. Our team is excited to help make this right. Check the banner on top if there is any outage report around you. Copyright 2023 Comcast Corporation. An outage is declared when the number of reports exceeds the baseline, represented by the red line. But pay for the service, right? This cookie is set by GDPR Cookie Consent plugin. They rather call Comcast to come out for $30,000. If you are experiencing problems with Comcast Xfinity, please submit a report below. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. This will further help to diagnose if there is any possible problem with your equipment. If thousands did that it may do the trick. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. Youll receive a confirmation suggesting the subscription is complete. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. I want my @netflix but @comcast #outage is in the way. BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. Brilliant. When the lights go out, it's not the time to consider your options. One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. A. Went out on all my devices a few minutes ago. How do I know if my area is affected by the Comcast outage? Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. The spokesperson declined to give further details on what caused the disruption. Get your shit together, Comcast. Network and. How the hell did my bill increase to $216!? When did @ATT customer service become worse than Comcast? or have they in the last few days??? Any updates from Command Central? So severe was the problem that even the cableco's outage map fell over. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". Their service is cut across internet provision, Phone, TV, etc. Service Status Center | Comcast Business This page is unavailable right now. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. To do this text OUT to 26627. pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Please send us a DM to get started. Not this xfinity outage forcing me to go to sleep at a reasonable hour. Tali. Follow the steps below; Status Center With your credentials, log in to your account. You guys give up? Ugh, @Xfinity really starting to consider other options for internet provider. The density of these reports is depicted by the color scale as shown below. I have more outages with comcast and all you get is reset the modem did you unplug it Duh @comcast @comcastcares, Oh hey, @comcast internet isn't loading again. Yes Phone. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Stuff breaks. Normally the areas affected will be reported. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. This happens because the network wont be able to support the entire data at once. Call your internet service provider. . We apologize for any inconvenience and appreciate your patience.". Recommendations for internet and tv? For the price of service that is being paid. Probably the server is overloaded, down or . For subscribers who subscribed for Xfinity alerts, text OUT to 266278. 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Outage complaints dropped sharply after 11 a.m. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. Due to a Comcast outage, the police department's number of 630-837-0846 . We were told it'd be fixed by 6pm yesterday. Purchased my own personal router 2 years ago! Again the DVR is malfunctioning. Outage reports and issues in the past 15 days originated from: Tips? You can make use of their service in your day-to-day activities. This material may not be published, broadcast, rewritten, or redistributed. Tips in case of an outage What if my power is out? Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. It is common for some problems to be reported throughout the day. Comcast owns NBCUniversal, the parent company of NBC News. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. All rights reserved. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. Outage when you notice any error from this past holiday weekend tweet because cant... 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